Northborough, MA (11-9-2015) – Tony Cantone, President of The Hope Group, announced that Parker had awarded The Hope Group with the coveted designation as a Connector Technology Center. The designation was achieved following an exhaustive evaluation by Parker of its 159 national distributors, which culminated with only five of the 159 distributors earning the CTC designation.
According to Cantone, the company participated in Parker’s Management and Performance evaluation, also known as MAP. As part of the MAP evaluation, The Hope Group was evaluated in 36 performance categories that Parker considered critical for a distributor to score well on as a Connector Technology Center.
“The evaluation took into consideration a broad range of criteria including our financial strength, the strength of our management team, our strategic planning, our sales and marketing capabilities, customer service levels, and sales performance over time,” said Cantone.
For years Parker Hannifin had two levels or classifications of Fluid Connector distributors. The top level has been their “Full Line” distributors and below that was their “General Line” classification. The Hope Group has always been classified as a “Full Line” Parker Fluid Connector distributor. For 2015 Parker created a third, higher classification for fluid connector distributors that would represent their top tier of distributors and would be based on an evaluation of distributors’ proficiencies and capabilities. Parker’s term for this highest class of distributor is “Connector Technology Center” or CTC.
To achieve CTC status all 159 Parker Fluid Connector distributors including the Hope Group participated in Parker’s Management and Performance Evaluation, also known as MAP. As part of the MAP evaluation The Hope Group was evaluated in 36 performance categories that Parker considered critical for a distributor to score well on as a Technology Center. The evaluation took into consideration a broad range of criteria including our Financial Strength, the strength of our management team and strategic planning, our sales team and marketing capabilities, customer service levels and of course sales performance over time.
“I am pleased to say that The Hope Group achieved Parker’s ‘Highest Distributor Ranking’ score in 33 of the 36 criteria and thereby has achieved and been awarded Connector Technology Center status by Parker beginning January 1, 2016. To give you some perspective on this achievement- out the 159 national Fluid Connector distributors who were evaluated only 5 scored high enough to be achieve CTC status. Some, in fact, dropped down a tier from their existing status! This achievement is the product of the entire THG team of professionals. We are proud of our team’s performance and congratulate them on this award,” said Cantone.