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The Hope Group owns and operates nine Parker Stores at its branch locations in New England providing "while you wait" replacement of hose assemblies and immediate on-hand access to 3,000 Parker hose, fittings and adapters.


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The Hope Group Home › Business-to-Business-Solutions › ISO Certified and ITAR Registered
 
 
 
 
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ITAR and ISO Compliance Are Important Steps Taken by
The Hope Group

To compete effectively for homeland security and defense contract business, as well as, to meet the increased expectation level among our most important customers, The Hope Group has taken steps to maintain its ISO 9000 certification and to add ITAR compliance to its list of certifications. These two important designations signal to our customers that we recognize the value of meeting and exceeding the quality and production standards necessary to compete in a global marketplace.

ITAR Registration Approved

In a letter from the US Department of State, The Hope Group was notified that it had been issued a Registration Code certifying it as ITAR (International Traffic in Arms Regulations) compliant. The ITAR regulations control the export and import of defense-related material and services. Administered by the Dept. of Defense, ITAR was created to advance US strategic objectives and foreign policy via trade controls.

"This registration is key to our strategic program to support our Military and Homeland Security customers to conform to ITAR regulations and the Arms Export Control Act," said Jerry Lamothe, Quality Assurance officer for The Hope Group.

ISO Certification Upgraded

The Hope Group has successfully upgraded its registration from ISO 9001:2008 to ISO 9001:2015. The scope has been expanded to include “the distribution, design, engineering, service and manufacture of motion control and compressed air systems including engineered systems, pneumatic, automation and electrical control panels”. The Hope Group received its certificate from SAI Global congratulating them on having its registration upgraded. The certificate is available by clicking the link here.

ISO 9001 certification means The Hope Group has implemented and maintains a Quality Management System compliant with the requirements of the ISO 9001:2015 standard, and which has be verified by SAI Global independent auditors.

We take Customer satisfaction seriously and maintain a focus on the following key principles:

  • Understand all requirements of all Interested Parties
  • Establish and maintain processes that deliver consistent performance
  • Promote a culture of peer support, mutual respect, and personal development
  • Maintain a work environment this is safe, capable, and manned by a trained workforce
  • Encourage Continuous Improvement every day, by every employee



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Our customers benefit from our certification as an ITAR and ISO 9001:2015 certified supplier of components and systems. Our fabrication and warehouse facility meets the government and quality process requirements that assure our customer's of compliance with standards and procedures that protect our national interests as well as our manufacturing integrity.


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International Traffic in Arms Regulations (ITAR) is a set of United States government regulations that control the export and import of defense-related articles and services on the US Munitions List (USML). These regulations implement the provisions of the Arms Export Control Act (AECA). The Department of State interprets and enforces ITAR. Its goal is to safeguard US national security and further US foreign policy objectives.

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The International Organization for Standardization, widely known as ISO, is an international standard setting body composed of representatives from various national standards organizations. Founded on February 23, 1947, the organization promulgates worldwide proprietary industrial and commercial standards. The Hope Group has been ISO certified since the late 1990's.

 
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The Hope Group

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70 Bearfoot Road
Northborough, MA 01532

Phone: 508-393-7660

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